Frequently asked questions

12 months from purchase. During that time you get every new version and support. We remind you before it ends; renew from your account and the apps update themselves. If a licence is not renewed, the apps keep working for a 14-day grace period and then ask for a current licence. Your settings and saved sessions are kept.

Each licence covers 3 devices for the licensed person or team. You can see and remove devices from your account at any time. Buy a larger quantity for more devices.

One licence that covers Windows, macOS, Linux, Android and the web edition (online, or hosted on your own server). You can create a key for each platform, or one key that works on all of them. The web edition is only available as part of All platforms.

Only now and then. The first time you enter a key the app registers the device online. After that it works offline and checks in when it can; it needs to reach the licence server at least once every 30 days.

No. Each licence is for the buyer (or their team) and covers 3 devices per quantity bought, with a limited number of activations. Removing a device frees its place.

Every edition — Windows, macOS, Linux, Android and the online edition — with all features, for 14 days from when you confirm your email. When it ends the apps lock until you buy a licence; your settings stay on your devices. One trial per person.

Yes. An All platforms licence includes a download of the web edition to run on your own internal web server. It asks for your licence key the first time it opens in each browser.

In the installed apps, saved credentials are encrypted on your device using the operating system key store and never leave it. The online edition does not store credentials.

By card through our payment provider, or by invoice and purchase order. Licences for invoices are issued when payment is received.

Yes — remove the old device in your account, or choose "Remove licence" in the app's Help page, then enter the key on the new computer.

If the software is not right for you, ask for a refund within 30 days of purchase. See the refund policy.